| About Us Times Music & Movies are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at enquiries@nmpmusic.com. |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from overseas, place your order and your credit card company will convert the transaction to your own currency. We accept Visa and Mastercard; you may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling The prices featured include UK shipping and handling charges. |
| Delivery Schedule We process your order right away, which will be sent to you within 21 days. |
| Back Orders If your item is not in stock, we will backorder for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges VAT is included at current rates. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us on enquiries@nmpmusic.com, alternatively, you can call on 01634 832 789 (International 0044 1632 832 789) or fax us on 01634 832 234. In writing to Time Music & Movies, PO Box 2000, Rochester, Kent ME1 1TA, UK. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. |
